Education

Emerging Leader

(Professional and Manager Level)

Educational Overview
The Emerging Leader Track is designed for those who are entry to mid-level supervisors, managers or administrators. You may not supervise a team but you are certainly at the heart of teams and may lead team initiatives in your department. You have a strong desire to learn and grow in your career and actively work to build your competence and your network. You attend the Annual Leadership Development Conference to be inspired, to network and to learn some new skills that will help you reach the next step in your career. Content is designed and differentiated according to the needs and skills of the emerging leader.

Sunday, March 8, 2015

2:30 - 4:30 pm
Get The Most Out of Conference!
It has been proven that to ensure success leaders must take charge of their careers. And, be consistent and strategic about it!  WFF provides access to a multitude of insightful learning opportunities beginning with the Leadership Competency Assessment (LCA).  WFF also provides access to the WFF Strategic Career Development Roadmap and comprehensive, yearlong programming to build competencies necessary for career advancement. 

What you will learn in this essential conference kick-off session is how to leverage these resources while you are at conference, as well as throughout the year, to drive your career forward. Plus, get inspired by thought leader and author Marilyn Sherman as she shares ideas, tools, and examples to help you manage your development and connections at conference and beyond!

5:00 - 6:30 pm
Opening General Session

Monday, March 9, 2015

8:30 – 10:00 am
General Session

10:30 am – 12:00 pm
How to Say Anything to Anyone! Setting Expectations for Powerful Working Relationships
Speaker: Shari Harley
Competencies: Coaching and Mentoring, Communication and Listening

Speaking up when we are frustrated is hard.  As a result, most of us don’t. Instead, we tell other people!  We say nothing to the person we’re frustrated with, and things either stay the same or gets worse.

You can say anything to anyone!  You just need to lay the groundwork.
Shari Harley shares how to say anything to anyone—and makes it easy—in this dynamic and engaging presentation.

You’ll learn how to:

  • Establish trust in working relationships, making performance discussions easier
  • Lay the foundation to address issues when they arise. 
  • Set expectations with employees, colleagues and direct supervisors, paving the way to successful long-term relationships.
  • Determine what motivates your employees, so you can keep them engaged and focused.
  • Determine what’s important to your manager, making it more likely that you deliver expected results.
  • Tell others what you need, making it more likely that your needs are met.
  • Receive more feedback and implement it.
  • Create effective relationships with direct reports, peers and internal customers.

In this fun, practical and interactive program, you’ll practice using new tools and language to create the business relationships you want. 

The Death of Meaningless, Meandering Meetings: Ten Powerful Techniques to Make Meetings Move
Speaker: Michael Brandwein
Competencies: Communication and Listening, Building High Performance Teams

Meetings are supposed to solve headaches, not create them. Everyone hates wasteful, boring, unproductive meetings. Yet we go on having them, at huge cost. Put yourself on the fast track to admiration, respect, and promotion by building your reputation as a leader who leads interesting and productive meetings that move like lightning, involve everyone, and generate practical solutions. 

Michael Brandwein, communication and management expert, leads this dynamic session. You’ll learn ten techniques to prepare and lead meetings that convert talk into action.

Practical skills and techniques you’ll learn include how to:

  • Accomplish more in less time, with greater confidence in decisions.
  • Hold fewer but better meetings.
  • Organize action items to increase efficiency and cooperation.
  • Get meetings back on track even when you’re not running them.
  • Stop “meeting saboteurs” in their tracks.
  • Get people who never participate to do so—while respectfully managing people who monopolize.
  • Build open communication by creating a safe environment—and find out what people are really thinking.
  • Keep people on the subject.
  • Maintain attention, pacing, and productivity.
  • Make people really listen and focus during conference calls.

You’ll be ready to run effective meetings that produce results

The Power of Story: Secret of Exceptional Leaders
Speaker: Kindra Hall
Competencies: Building Trust, Communication and Listening

In leadership, there is a rarely taught secret skill—and those who master it become high-level leaders. That skill is storytelling. Whether motivating, persuading, or rising through the ranks, a story makes what you have to say unforgettable.

We all have stories that can impact those we lead and advance our role as leaders.  Nationally recognized storyteller Kindra Hall helps you find them!

In this fun and high-energy session, you’ll learn:

  • Why story is an effective communication tool, from conveying information to influencing action or behavior.
  • Scenarios where you can apply this secret weapon immediately—to see instant results!
  • How to find your own motivating, influential stories—yes, you have them!
  • The biggest story mistake and how to avoid it.
  • The anatomy of an awesome story—simple steps to telling it right every time.
  • How to prepare stories to ace an interview for a promotion.
  • Three stories every leader must be ready to tell!

This interactive session will teach you strategies and techniques to start you on the path to putting the power of story to work. When it comes to being an exceptional leader, you are just one story from greatness!

2:00 – 3:30 pm
Next Generation Leadership: Leading Beyond Your Age
Speaker: Seth Mattison
Competencies: Influence and Diplomacy, Communication and Listening

We’re experiencing the greatest shift the world has seen in the way we organize, collaborate, connect, and contribute since the Industrial Revolution.  Change this significant requires a new set of operating principles, based on empowerment, consensus, transparency and a shift from control to collaboration. 

Today’s next generation leaders must step up in new ways with fresh perspectives, bringing out the best from those around them.

Seth Mattison is an expert on workforce trends and generational dynamics.  In this interactive session, Seth brings to life how the workplace is changing, and the role today’s young leaders play in its transformation.

In this fun, fast-paced and high-energy session, you’ll learn how to:

  • Connect with and lead people from different generations.
  • Earn a seat at the table.
  • Manage your manager.
  • Develop and influence your network.
  • Leverage the power of your inexperience.
  • Bring out the best in your people.
  • Navigate what’s coming next in the new world of work for leaders at all levels.

You’ll gain new insights, best practice recommendations, and actionable tools to help you empower your team, gain influence with your peers, and earn a seat at the table with senior leadership.

The Death of Meaningless, Meandering Meetings: Ten Powerful Techniques to Make Meetings Move
Speaker: Michael Brandwein
Competencies: Communication and Listening, Building High Performing Teams

Meetings are supposed to solve headaches, not create them. Everyone hates wasteful, boring, unproductive meetings. Yet we go on having them, at huge cost. Put yourself on the fast track to admiration, respect, and promotion by building your reputation as a leader who leads interesting and productive meetings that move like lightning, involve everyone, and generate practical solutions. 

Michael Brandwein, communication and management expert, leads this dynamic session. You’ll learn ten techniques to prepare and lead meetings that convert talk into action.

Practical skills and techniques you’ll learn include how to:

  • Accomplish more in less time, with greater confidence in decisions.
  • Hold fewer but better meetings.
  • Organize action items to increase efficiency and cooperation.
  • Get meetings back on track even when you’re not running them.
  • Stop “meeting saboteurs” in their tracks.
  • Get people who never participate to do so—while respectfully managing people who monopolize.
  • Build open communication by creating a safe environment—and find out what people are really thinking.
  • Keep people on the subject.
  • Maintain attention, pacing, and productivity.
  • Make people really listen and focus during conference calls.

You’ll be ready to run effective meetings that produce results!

How to Say Anything to Anyone! Setting Expectations for Powerful Working Relationships
Speaker: Shari Harley
Competencies: Coaching and Mentoring, Communication and Listening

Speaking up when we are frustrated is hard.  As a result, most of us don’t. Instead, we tell other people!  We say nothing to the person we’re frustrated with, and things either stay the same or gets worse.

You can say anything to anyone!  You just need to lay the groundwork.

Shari Harley shares how to say anything to anyone—and makes it easy—in this dynamic and engaging presentation.

You’ll learn how to:

  • Establish trust in working relationships, making performance discussions easier
  • Lay the foundation to address issues when they arise. 
  • Set expectations with employees, colleagues and direct supervisors, paving the way to successful long-term relationships.
  • Determine what motivates your employees, so you can keep them engaged and focused.
  • Determine what’s important to your manager, making it more likely that you deliver expected results.
  • Tell others what you need, making it more likely that your needs are met.
  • Receive more feedback and implement it.
  • Create effective relationships with direct reports, peers and internal customers.

In this fun, practical and interactive program, you’ll practice using new tools and language to create the business relationships you want. 

4:00 – 5:30 pm
Next Generation Leadership: Leading Beyond Your Age
Speaker: Seth Mattison
Competencies: Influence and Diplomacy, Communication and Listening

We’re experiencing the greatest shift the world has seen in the way we organize, collaborate, connect, and contribute since the Industrial Revolution.  Change this significant requires a new set of operating principles, based on empowerment, consensus, transparency and a shift from control to collaboration. 

Today’s next generation leaders must step up in new ways with fresh perspectives, bringing out the best from those around them.

Seth Mattison is an expert on workforce trends and generational dynamics.  In this interactive session, Seth brings to life how the workplace is changing, and the role today’s young leaders play in its transformation.

In this fun, fast-paced and high-energy session, you’ll learn how to:

  • Connect with and lead people from different generations.
  • Earn a seat at the table.
  • Manage your manager.
  • Develop and influence your network.
  • Leverage the power of your inexperience.
  • Bring out the best in your people.
  • Navigate what’s coming next in the new world of work for leaders at all levels.

The Art of the Question: Ask New Questions, Get Better Results
Speaker: Laura Berman-Fortgang
Competencies: Driving for Results, Communication and Listening

Most people use questions simply to gather information or to express interest.  In this fun and fascinating session, you’ll learn how to elevate the question to an art form.  You’ll see your leadership skills improve when you become adept at asking questions!

Based on research in psychology, neuroscience and the study of success, Laura Berman Fortgang takes an in-depth look at how we can use questions more effectively to produce dramatic results.  You’ll learn tips and techniques you’ll put immediately to use!

In this dynamic session, you will learn:

  • Why questions are your most valuable asset for communication. 
  • How questions promote growth in yourself and others.
  • How to challenge a team to reach a goal, using questions.
  • How to use questions to help others solve their own problems.
  • How to use questions to make networking and small talk fun! 

All, by mastering the art of the question.

Through interactive exercises and a lively presentation, Laura Berman Fortgang guides you toward using questions as a powerful tool for transformation—as well as an asset to your leadership skills. You’ll enjoy this opportunity to learn, laugh and grow!

The Power of Story: Secret of Exceptional Leaders
Speaker: Kindra Hall
Competencies: Building Trust, Communication and Listening

In leadership, there is a rarely taught secret skill—and those who master it become high-level leaders. That skill is storytelling. Whether motivating, persuading, or rising through the ranks, a story makes what you have to say unforgettable.

We all have stories that can impact those we lead and advance our role as leaders.  Nationally recognized storyteller Kindra Hall helps you find them!

In this fun and high-energy session, you’ll learn:

  • Why story is an effective communication tool, from conveying information to influencing action or behavior.
  • Scenarios where you can apply this secret weapon immediately—to see instant results!
  • How to find your own motivating, influential stories—yes, you have them!
  • The biggest story mistake and how to avoid it.
  • The anatomy of an awesome story—simple steps to telling it right every time.
  • How to prepare stories to ace an interview for a promotion.
  • Three stories every leader must be ready to tell!

This interactive session will teach you strategies and techniques to start you on the path to putting the power of story to work. When it comes to being an exceptional leader, you are just one story from greatness!

Tuesday, March 10, 2015

8:30 – 10:00 am
General Session

10:30 am – 12:00 pm
The Art of the Question: Ask New Questions, Get Better Results
Speaker: Laura Berman-Fortgang
Competencies: Driving for Results, Communication and Listening

Most people use questions simply to gather information or to express interest.  In this fun and fascinating session, you’ll learn how to elevate the question to an art form.  You’ll see your leadership skills improve when you become adept at asking questions!

Based on research in psychology, neuroscience and the study of success, Laura Berman Fortgang takes an in-depth look at how we can use questions more effectively to produce dramatic results.  You’ll learn tips and techniques you’ll put immediately to use!

In this dynamic session, you will learn:

  • Why questions are your most valuable asset for communication. 
  • How questions promote growth in yourself and others.
  • How to challenge a team to reach a goal, using questions.
  • How to use questions to help others solve their own problems.
  • How to use questions to make networking and small talk fun! 

All, by mastering the art of the question.

Through interactive exercises and a lively presentation, Laura Berman Fortgang guides you toward using questions as a powerful tool for transformation—as well as an asset to your leadership skills. You’ll enjoy this opportunity to learn, laugh and grow.

The Real Truth About Success: What the Top 1% Do Differently and Why They Won’t Tell You
Speaker: Garrison Wynn
Competencies: Awareness and Insight, Influence and Diplomacy

This entertaining, research-based program is based on Gallup-assisted interviews of 5,371 top performers over 10 years.  In it, Amazon bestselling author Garrison Wynn, CSP reveals the personal influence needed to make sure your knowledge and skills are perceived as valuable.

In this high-impact program, you’ll learn the answers to these two monumental questions:  How do you get people to do what you want them to do?  How can you get better results from the challenging people you encounter along the way?

Illustrated with stories, humor and research, you’ll learn secrets about success, including:

  • The foundation of influence: The three things all humans really want and how to give it to them. 
  • How to get experienced people who are stuck in their ways to buy into change.
  • What the most successful leaders have in common that they never seem to share in media interviews, books or even privately with their closest companions.    

With an emphasis on what you can actually walk out of the session with and achieve tomorrow, this program shows you how to weather the perfect storm while still looking really good in a raincoat!

Your Business and the Economy
Speaker: Bill Conerly
Competencies: Business and Financial Acumen, Strategic Thinking and Visioning

Are your sales up because you’re a great manager or because the economy is improving?  Are your costs rising because your staff is getting sloppy, or because a drought pushed up food prices? What will you do in the next recession to maintain profitability?

Economist Dr. Bill Conerly helps you connect the dots between the news, economic influences, and your business results.  And you’ll learn things to keep in mind to improve bottom-line results as you see conditions changing!

In this interactive session, you’ll learn:

  • Five ways the economy can impact food service profits.
  • How to diagnose whether a change in your business is due to the economy or your team’s performance.
  • How to monitor the economic factors affecting your business on an on-going basis.
  • How to develop contingency plans for both recessions and booms.

A solid understanding of these topics is essential for advancement as a leader.  Dr. Bill Conerly explains economic concepts in common-sense language, using stories, humor, and examples that bring the topic to life. In small-group discussions, you and your fellow participants will share insights from your own business experiences.

12:00 – 2:00 pm
Networking with the Leaders Lunch

2:00 – 3:30 pm
The Real Truth About Success: What the Top 1% Do Differently and Why They Won’t Tell You
Speaker: Garrison Wynn
Competencies: Awareness and Insight, Influence and Diplomacy

This entertaining, research-based program is based on Gallup-assisted interviews of 5,371 top performers over 10 years.  In it, Amazon bestselling author Garrison Wynn, CSP reveals the personal influence needed to make sure your knowledge and skills are perceived as valuable.

In this high-impact program, you’ll learn the answers to these two monumental questions:  How do you get people to do what you want them to do?  How can you get better results from the challenging people you encounter along the way?

Illustrated with stories, humor and research, you’ll learn secrets about success, including:

  • The foundation of influence: The three things all humans really want and how to give it to them. 
  • How to get experienced people who are stuck in their ways to buy into change.
  • What the most successful leaders have in common that they never seem to share in media interviews, books or even privately with their closest companions.    

With an emphasis on what you can actually walk out of the session with and achieve tomorrow, this program shows you how to weather the perfect storm while still looking really good in a raincoat!

Fearless Leadership
Speaker: Eric Boles
Competencies: Risk Taking, Awareness and Insight

With all the challenges and uncertainty in the world today it easy to let fear influence you.  Fearless leaders who lead courageously are needed!  Letting fear get its grip on you can cripple you both personally and professionally.  Perhaps the greatest challenge many of us will ever face is conquering fear and developing the habit of courage.

Eric Boles learned principles of team dynamics and leadership while playing in the National Football League (NFL).  He shares practical principles for living and leading with courage.

Key points covered in this compelling program include:

  • Fear works best in isolation.
  • Conquer fear with a stronger emotion.
  • Focus on the vital.
  • Challenging, coaching and leading to results.
  • Fear and selfishness go hand in hand.
  • Seek out experience and be transparent.
  • Fear is contagious.
  • Confront real problems and control your imagination.
  • You can only “pose” so long.
  • Become a Chief Courage Officer.
  • Go first and lead the way.

In this dynamic talk, Eric provides you with tools and strategies to lead yourself and others with more confidence and less fear.  This program equips you to achieve positive change through fearless leadership.

Goal Setting, Goal Getting! Reach Your Goals Faster
Speaker: Valorie Burton
Competencies: Building High Performance Teams, Driving for Results

Are you setting the right goals? How do you know?  Are your team members’ strategies for reaching goals as effective as they could be?  Does your team have the traits needed to reach major goals—and if not, do you know how to develop those traits?

In this fun and fast-paced session, Valorie Burton shares practical, research-based methods to reach goals faster, more easily and more consistently.

In this highly engaging and interactive session, you’ll learn:

  • Three foundational principles of effective goal setting. They’re rarely discussed, yet without them your goals are likely to falter or fizzle.
  • How to set a goal in a way that challenges but doesn’t overwhelm you or your team
  • The 7 Building Blocks of the “goal getting” process. 
  • Which of the 7 Building Blocks you already possess, where you have gaps that need to be filled—and how to close those gaps.
  • How to spot and eliminate “Goal Fatigue,” a little-known phenomenon that impacts leaders and employees in demanding environments.
  • Create meaningful goals that boost happiness.
  • Build the confidence you need to reach goals outside your comfort zone.

Come laugh and learn on your way to achieving your goals! 

4:00 – 5:30 pm
Goal Setting, Goal Getting! Reach Your Goals Faster
Speaker: Valorie Burton
Competencies: Building High Performance Teams, Driving for Results

Are you setting the right goals? How do you know?  Are your team members’ strategies for reaching goals as effective as they could be?  Does your team have the traits needed to reach major goals—and if not, do you know how to develop those traits?

In this fun and fast-paced session, Valorie Burton shares practical, research-based methods to reach goals faster, more easily and more consistently.

In this highly engaging and interactive session, you’ll learn:

  • Three foundational principles of effective goal setting. They’re rarely discussed, yet without them your goals are likely to falter or fizzle.
  • How to set a goal in a way that challenges but doesn’t overwhelm you or your team
  • The 7 Building Blocks of the “goal getting” process. 
  • Which of the 7 Building Blocks you already possess, where you have gaps that need to be filled—and how to close those gaps.
  • How to spot and eliminate “Goal Fatigue,” a little-known phenomenon that impacts leaders and employees in demanding environments.
  • Create meaningful goals that boost happiness.
  • Build the confidence you need to reach goals outside your comfort zone.

Come laugh and learn on your way to achieving your goals! 

Your Business and the Economy
Speaker: Bill Conerly
Competencies: Business and Financial Acumen, Strategic Thinking and Visioning

Are your sales up because you’re a great manager or because the economy is improving?  Are your costs rising because your staff is getting sloppy, or because a drought pushed up food prices? What will you do in the next recession to maintain profitability?

Economist Dr. Bill Conerly helps you connect the dots between the news, economic influences, and your business results.  And you’ll learn things to keep in mind to improve bottom-line results as you see conditions changing!

In this interactive session, you’ll learn:

  • Five ways the economy can impact food service profits.
  • How to diagnose whether a change in your business is due to the economy or your team’s performance.
  • How to monitor the economic factors affecting your business on an on-going basis.
  • How to develop contingency plans for both recessions and booms.

A solid understanding of these topics is essential for advancement as a leader.  Dr. Bill Conerly explains economic concepts in common-sense language, using stories, humor, and examples that bring the topic to life. In small-group discussions, you and your fellow participants will share insights from your own business experiences.

Fearless Leadership
Speaker: Eric Boles
Competencies: Risk Taking, Awareness and Insight

With all the challenges and uncertainty in the world today it easy to let fear influence you.  Fearless leaders who lead courageously are needed!  Letting fear get its grip on you can cripple you both personally and professionally.  Perhaps the greatest challenge many of us will ever face is conquering fear and developing the habit of courage.

Eric Boles learned principles of team dynamics and leadership while playing in the National Football League (NFL).  He shares practical principles for living and leading with courage.

Key points covered in this compelling program include:

  • Fear works best in isolation.
  • Conquer fear with a stronger emotion.
  • Focus on the vital.
  • Challenging, coaching and leading to results.
  • Fear and selfishness go hand in hand.
  • Seek out experience and be transparent.
  • Fear is contagious.
  • Confront real problems and control your imagination.
  • You can only “pose” so long.
  • Become a Chief Courage Officer.
  • Go first and lead the way.

In this dynamic talk, Eric provides you with tools and strategies to lead yourself and others with more confidence and less fear.  This program equips you to achieve positive change through fearless leadership.

Wednesday, March 11, 2015

8:30 – 10:15am
Communities of Interest Educational Sessions

10:30 am – 12:00 pm
General Session

 

News Updates

Dynamic Roster of Foodservice Industry CEOs and World Renowned Speakers To Keynote the 2015 Women’s Foodservice Forum Annual Leadership Development Conference
Dallas, TX ( February 4, 2015) – The Women’s Foodservice Forum (WFF) announced today that industry icons Buffalo Wild Wings CEO Sally Smith, Coca-Cola Chairman and CEO Muhtar Kent and McDonald’s CEO Don Thompson will keynote the 2015 WFF Annual Leadership Development Conference to be held on March 8-11, 2015 at the Orlando World Center Marriott in Orlando, Florida. The lineup of renowned thought leaders will also include best-selling author Daniel Pink and long-distance swimmer Diana Nyad.

This year’s theme is “Changing the Face of Leadership” and marks the culmination of a year-long celebration of WFF’s 25 year anniversary.  “It’s amazing that WFF emerged out of the vision of 14 women who came together to discuss the state of women in foodservice 25 years ago and has blossomed into meeting the needs of our industry’s companies and thousands of individuals on an annual basis,” said Hattie Hill, WFF president and chief executive officer. “We expect nearly 3,000 women and men ranging from emerging leaders to mid-level, senior and C-suite executives in the foodservice industry from across the United States and Canada to attend this year’s conference.”

The three-day event delivers best-in-class content, builds meaningful and strategic industry connections and develops core leadership competencies. In addition to dynamic keynote addresses, there will be numerous educational sessions on topics ranging from strategic thinking to increasing employee engagement to the art of leadership storytelling.

“I’m pleased to be part of an organization that is focused on helping diverse talent not only understand what is possible in our industry, but also build the competencies needed to create strong careers, great businesses and a pipeline of ready talent,” said Kat Cole, WFF’s 2015 board chair and president of Cinnabon, Inc. “As WFF embarks on the next 25 years, we will continue to help foodservice-related companies and professionals maximize their success in elevating and retaining women leaders and strengthening the business and leadership capabilities of diverse talent. As part of one of the largest industries in the country employing more than 13.5 million people, we have an opportunity and an obligation to build diverse talent, drive top performance and be an industry of choice for generations to come—WFF will be a catalyst in that effort.”

“We are pleased that Brinker International, Inc., The Coca-Cola Company, PepsiCo and Sysco Corporation are among the top supporters of the 2015 WFF Annual Leadership Development Conference and are committed to our mission of advancing women leaders in our industry,” stated Hill.

Registration Opens for WFF 2015 Annual Leadership Development Conference
Dallas (October 15, 2014) – Registration is now open for the WFF (Women’s Foodservice Forum) 2015 Annual Leadership Development Conference. This year’s conference will be held at the Orlando World Center Marriott in Orlando, FL. March 8 – 11, 2015.

Sold out last year with record-breaking attendance (3000+), this year’s event is sure to be as memorable. Make plans today for your team to attend and receive premier leadership development paired with the only industry networking opportunity of its kind. The 2015 WFF Annual Leadership Development Conference will focus on elevating the foodservice industry, advancing organizations and developing leaders. Attendees will be inspired by key note speakers and go home with actionable insight learned in first-class breakout sessions to share with their teams and implement in their own careers.

To ensure that you don’t miss out, register today!