Education

Emerging Executive

(Director and Senior Director Level)

Educational Overview
The Emerging Executive Track is designed for those of you who are director and senior director level in your organizations. You have responsibility for leading a team and executing initiatives in your organization. You must have working knowledge of basic accounting principles and managing profit and loss statements. The Annual Leadership Development Conference provides you an opportunity to network with other industry professionals, share best practices, gain new skills and discover specific tools to help elevate their careers.

Sunday, March 8, 2015

2:30 - 4:30 pm
Get The Most Out of Conference!
It has been proven that to ensure success leaders must take charge of their careers. And, be consistent and strategic about it!  WFF provides access to a multitude of insightful learning opportunities beginning with the Leadership Competency Assessment (LCA).  WFF also provides access to the WFF Strategic Career Development Roadmap and comprehensive, yearlong programming to build competencies necessary for career advancement. 

What you will learn in this essential conference kick-off session is how to leverage these resources while you are at conference, as well as throughout the year, to drive your career forward. Plus, get inspired by thought leader and author Marilyn Sherman as she shares ideas, tools, and examples to help you manage your development and connections at conference and beyond!

5:00 - 6:30 pm
Opening General Session

Monday, March 9, 2015

8:30 – 10:00 am
General Session

10:30 am – 12:00 pm
Creating Cultures of Leadership and the Power of “Lollipop Moments”
Speaker: Drew Dudley
Competencies: Awareness and Insight, Building Trust

Leadership expert Drew Dudley redefines leadership as a series of "lollipop moments," moments when something you do makes someone else's day –or life—fundamentally better.  How many lollipop moments are you creating each day?

High-impact leaders and the most successful organizations focus on everyday leadership—making sure it is fostered, acknowledged, and rewarded.  Drew asks simple but profound questions: What is the culture you stand for daily?  How do you create it in the organization you lead?  How do you create a culture for leadership?

A born storyteller with infectious energy, Drew Dudley shares practical insights on how successful leaders create cultures of leadership in their own lives and within their organizations. He shares stories and examples originating everywhere from small-town Canada to the deserts of Qatar, and characters that range from janitors to CEOs. 

In this fun and inspiring session, Drew Dudley will help you examine:

  • What is your personal leadership philosophy?
  • Your personal leadership values—that you embody every day.
  • Practical strategies to operationalize your key leadership values daily.

You’ll laugh, think, and reconsider the way you evaluate leadership in your life and workplace.  Drew’s powerful questions will lead you to insights—and significant changes.  

Leading Across the Generational Divide
Speaker: Lynne Lancaster
Competencies: Coaching and Mentoring, Building Trust

Leading today is more complicated than ever before. It used to be that older workers had all the answers and the younger ones followed orders.  How things have changed!  Now, with four generations vying for a place at the conference table, roles are being rewritten and rules are all over the map. More importantly, every generation wants to make a contribution.

Lynne Lancaster is an expert on generations, workplace issues, and social trends. Whether you’re a seasoned veteran managing those younger than you are, or a skilled Gen Xer managing upward, Lynne Lancaster’s practical insights will help you:

  • Understand who the generations are and how they differ.
  • Identify ClashPoints™ in your workplace.
  • Manage more effectively by learning how to connect with each generation. 
  • Explore how the generations act and react in times of growth and change.
  • Identify key future trends.

In this fascinating session, you’ll learn about the obstacles and the opportunities for leadership within each generation.  You’ll gain solutions for communication, engagement, and motivation for all four generations.

Navigating Through Conflict and Forging Cooperation
Speaker: Kevin O’Connor
Competencies: Communication and Listening, Awareness and Insight

We live and work with others, so conflict is inevitable, normal, yet often challenging. Leaders must be willing and able to resolve conflict—or risk a downfall.

Kevin O’Connor shares insights and skills to help you navigate through the challenges of conflict. You’ll learn transformational skills leaders use to encourage and enhance communication.

You’ll learn specific techniques and strategies you’ll put immediately to use, including: 

  • Causes of the one most important issue in conflict.
  • How to stay calm when others’ aren’t, and three things to do—immediately.
  • Four proactive approaches to create an environment in which conflict is less likely to arise.
  • Eight traps we can fall into—and three ways out, quickly and respectfully.
  • How to handle disrupted communication…the kind where you don’t know which way is up, out, or safe.
  • Conflict and gender…how to manage the bias that still persists in some organizations.
  • Tips to help your family understand what you just learned!

In this fun and interactive session, you’ll learn advanced interpersonal skills to help you turn conflict into cooperation. Enhance your ability to resolve conflict and encourage effective communication—and increase your value to your organization.

2:00 – 3:30 pm
Creating Cultures of Leadership and the Power of “Lollipop Moments”
Speaker: Drew Dudley
Competencies: Awareness and Insight, Building Trust

Leadership expert Drew Dudley redefines leadership as a series of "lollipop moments," moments when something you do makes someone else's day –or life—fundamentally better.  How many lollipop moments are you creating each day?

High-impact leaders and the most successful organizations focus on everyday leadership—making sure it is fostered, acknowledged, and rewarded.  Drew asks simple but profound questions: What is the culture you stand for daily?  How do you create it in the organization you lead?  How do you create a culture for leadership?

A born storyteller with infectious energy, Drew Dudley shares practical insights on how successful leaders create cultures of leadership in their own lives and within their organizations. He shares stories and examples originating everywhere from small-town Canada to the deserts of Qatar, and characters that range from janitors to CEOs. 

In this fun and inspiring session, Drew Dudley will help you examine:

  • What is your personal leadership philosophy?
  • Your personal leadership values—that you embody every day.
  • Practical strategies to operationalize your key leadership values daily.

You’ll laugh, think, and reconsider the way you evaluate leadership in your life and workplace.  Drew’s powerful questions will lead you to insights—and significant changes. 

Leading Across the Generational Divide
Speaker: Lynne Lancaster
Competencies: Coaching and Mentoring, Building Trust

Leading today is more complicated than ever before. It used to be that older workers had all the answers and the younger ones followed orders.  How things have changed!  Now, with four generations vying for a place at the conference table, roles are being rewritten and rules are all over the map. More importantly, every generation wants to make a contribution.

Lynne Lancaster is an expert on generations, workplace issues, and social trends. Whether you’re a seasoned veteran managing those younger than you are, or a skilled Gen Xer managing upward, Lynne Lancaster’s practical insights will help you:

  • Understand who the generations are and how they differ.
  • Identify ClashPoints™ in your workplace.
  • Manage more effectively by learning how to connect with each generation. 
  • Explore how the generations act and react in times of growth and change.
  • Identify key future trends.

In this fascinating session, you’ll learn about the obstacles and the opportunities for leadership within each generation.  You’ll gain solutions for communication, engagement, and motivation for all four generations.

Your Intentional Difference: Unleashing Your Hidden Power
Speaker: Ken Tucker
Competencies: Initiative, Awareness and Insight

5% separates you from the rest of the world. 

85% of what you are capable of doing, most other people can do just as well. 10% of what you are capable of doing, others can be trained to do.

But 5%… the unique 5% of what you are capable of doing, only you can do. 

When you spend 95% of your time in your unique 5%, it can change your life, your work, and your relationships

—while increasing your level of success.  Being intentional about this difference is the key.  This is your Intentional Difference. 

Ken Tucker shows you how to unleash your own 5%.  Intentional Difference (ID) consists of six dimensions: Critical Outcome, Driving Passion, Assimilated Experience, Cumulative Knowledge, Emergent Skill, and Prevailing Talent.

In this fun and fast-paced session, you’ll learn how to:

  • Identify your Intentional Difference.
  • Own your Intentional Difference.
  • Apply your ID to daily activities so that it becomes a habit.

What is your Intentional Difference?  Come learn what it is, and how to spend more of your time—at work and in your daily life—in your 5% zone.  People who develop their Intentional Difference see increases in their productivity and success.

4:00 – 5:30 pm
Mind Reading for Managers: 5 FOCUSed Conversations for Greater Employee Engagement and Productivity
Speaker: Kim Seeling Smith
Competencies: Building High Performance Teams, Building Trust

What does your team really need to be fully motivated, engaged and productive!? 

Find out by learning the five FOCUSed conversations, a unique communications system designed to unlock your employees’ motivations, strengths and career aspirations—three crucial factors in employee engagement and productivity.

This fun and fast-paced session is led by Kim Seeling Smith, author and international expert on hiring and managing.

You’ll learn strategies and approaches you’ll put to use immediately, including:

  • The cost of a disengaged employee to the company, their team and their own—and your—job satisfaction.                                          
  • The 5 FOCUSed conversations, and how to navigate through each.
  • 3 tools to help you unlock your team’s true motivations and drivers.
  • 4 secrets to a great career—and how to keep your team focused on internal opportunities—instead of looking externally.
  • How to help employees find their unique value proposition—to ensure job satisfaction and greater productivity.
  • 2 incredibly simple but often overlooked tips to help make performance management easier and less stressful.

By understanding and using this proven conversational system, not only will you increase your team’s job satisfaction and productivity—you’ll increase your own as well.

Navigating Through Conflict and Forging Cooperation
Speaker: Kevin O’Connor
Competencies: Communication and Listening, Awareness and Insight

We live and work with others, so conflict is inevitable, normal, yet often challenging. Leaders must be willing and able to resolve conflict—or risk a downfall.

Kevin O’Connor shares insights and skills to help you navigate through the challenges of conflict. You’ll learn transformational skills leaders use to encourage and enhance communication.

You’ll learn specific techniques and strategies you’ll put immediately to use, including: 

  • Causes of the one most important issue in conflict.
  • How to stay calm when others’ aren’t, and three things to do—immediately.
  • Four proactive approaches to create an environment in which conflict is less likely to arise.
  • Eight traps we can fall into—and three ways out, quickly and respectfully.
  • How to handle disrupted communication…the kind where you don’t know which way is up, out, or safe.
  • Conflict and gender…how to manage the bias that still persists in some organizations.
  • Tips to help your family understand what you just learned!

In this fun and interactive session, you’ll learn advanced interpersonal skills to help you turn conflict into cooperation. Enhance your ability to resolve conflict and encourage effective communication—and increase your value to your organization.

Your Intentional Difference: Unleashing Your Hidden Power
Speaker: Ken Tucker
Competencies: Initiative, Awareness and Insight

5% separates you from the rest of the world. 

85% of what you are capable of doing, most other people can do just as well. 10% of what you are capable of doing, others can be trained to do.

But 5%… the unique 5% of what you are capable of doing, only you can do. 

When you spend 95% of your time in your unique 5%, it can change your life, your work, and your relationships

—while increasing your level of success.  Being intentional about this difference is the key.  This is your Intentional Difference. 

Ken Tucker shows you how to unleash your own 5%.  Intentional Difference (ID) consists of six dimensions: Critical Outcome, Driving Passion, Assimilated Experience, Cumulative Knowledge, Emergent Skill, and Prevailing Talent.

In this fun and fast-paced session, you’ll learn how to:

  • Identify your Intentional Difference.
  • Own your Intentional Difference.
  • Apply your ID to daily activities so that it becomes a habit.

What is your Intentional Difference?  Come learn what it is, and how to spend more of your time—at work and in your daily life—in your 5% zone.  People who develop their Intentional Difference see increases in their productivity and success.

Tuesday, March 10, 2015

8:30 – 10:00 am
General Session

10:30 am – 12:00 pm
Corner Office Rules: 10 Realities of Executive Life
Speaker: Keith Wyche
Competencies: Influence and Diplomacy, Risk Taking

Are you ready to step up to senior leadership? The realities of executive life can be sobering if you aren’t prepared. How you achieve results, how you’re perceived, what’s expected of you, even who your friends are—nothing is the same as when you were in the middle ranks.

30-year corporate veteran and results-driven CEO Keith Wyche opens the door to the corner office to introduce you to the previously hidden world of the C-suite.

Keith shows you how to master the realities that top executives face, including:

  • The skill set outstanding senior executives need, because what made you successful won’t work now.
  • How to work C-suite politics, and effectively channel conflict to position you and your organization for success. Constructive conflict isn’t bad, it’s how things get decided.
  • How to make the hard calls, even when they challenge your personal values or relationships—because tough decisions are a part of an executive’s reality.

With an entertaining and candid style, Keith Wyche shares real-world examples and previously unspoken career insights. You’ll gain practical strategies and solutions to use in the most challenging roles of your career—to achieve the success you want, for yourself and your organization.

Mind Reading for Managers: 5 FOCUSed Conversations for Greater Employee Engagement and Productivity
Speaker: Kim Seeling Smith
Competencies: Building High Performance Teams, Building Trust

What does your team really need to be fully motivated, engaged and productive!? 

Find out by learning the five FOCUSed conversations, a unique communications system designed to unlock your employees’ motivations, strengths and career aspirations—three crucial factors in employee engagement and productivity.

This fun and fast-paced session is led by Kim Seeling Smith, author and international expert on hiring and managing.

You’ll learn strategies and approaches you’ll put to use immediately, including:

  • The cost of a disengaged employee to the company, their team and their own—and your—job satisfaction.                                          
  • The 5 FOCUSed conversations, and how to navigate through each.
  • 3 tools to help you unlock your team’s true motivations and drivers.
  • 4 secrets to a great career—and how to keep your team focused on internal opportunities—instead of looking externally.
  • How to help employees find their unique value proposition—to ensure job satisfaction and greater productivity.
  • 2 incredibly simple but often overlooked tips to help make performance management easier and less stressful.

By understanding and using this proven conversational system, not only will you increase your team’s job satisfaction and productivity—you’ll increase your own as well.

Talent for Keeps: How to Attract, Retain, and Engage Top Performers
Speaker: Michael Staver
Competencies: Driving for Results, Building High Performing Teams

Michael Staver notes that to be successful now and in the future, companies need to recruit and develop forward-thinking, creative, engaged, and passionate people. Many companies’ design or purchase platforms they think will meet their talent objectives.

The problem is that systems and processes don’t engage and retain top talent. People join companies—but they leave managers.  Talented people stay because they are engaged by authentic and courageous leaders.

In this session you will learn:

  • How authentic and courageous leaders engage people and develop engaged teams.
  • The three critical elements to engaging talent and how to enhance them
  • The most important traits of high performance cultures and how to develop them
  • How to clearly provide leader behavior that meets the needs of your direct reports
  • The proven 3 step process to build a high-performance culture that brings out the best in individuals, fosters a unified spirit—and retains talent.

In this fast-paced, fun and interactive session, Michael Staver will stretch and challenge your thinking with his refreshing honesty.  Learn how to retain top performers and get the business results you want!

12:00 – 2:00 pm
Networking with the Leaders Lunch

2:00 – 3:30 pm
Corner Office Rules: 10 Realities of Executive Life
Speaker: Keith Wyche
Competencies: Influence and Diplomacy, Risk Taking

Are you ready to step up to senior leadership? The realities of executive life can be sobering if you aren’t prepared. How you achieve results, how you’re perceived, what’s expected of you, even who your friends are—nothing is the same as when you were in the middle ranks.

30-year corporate veteran and results-driven CEO Keith Wyche opens the door to the corner office to introduce you to the previously hidden world of the C-suite.

Keith shows you how to master the realities that top executives face, including:

  • The skill set outstanding senior executives need, because what made you successful won’t work now.
  • How to work C-suite politics, and effectively channel conflict to position you and your organization for success. Constructive conflict isn’t bad, it’s how things get decided.
  • How to make the hard calls, even when they challenge your personal values or relationships—because tough decisions are a part of an executive’s reality.

With an entertaining and candid style, Keith Wyche shares real-world examples and previously unspoken career insights. You’ll gain practical strategies and solutions to use in the most challenging roles of your career—to achieve the success you want, for yourself and your organization.

Think Like a CEO: Enhance and Demonstrate Business and Financial Acumen
Speaker: Susan Conlantuono
Competencies: Business and Financial Acumen, Driving For Results

Business acumen is utterly essential for career advancement.  Many women believe they have it—yet aren’t perceived as having it.

Come learn the four core elements of business and financial acumen, how to use them, and actions you can take to develop and demonstrate your business and financial acumen.

This engaging session is led by Susan Colantuono, an internationally known expert on women's leadership development, gender dynamics and hidden gender bias. 

The practical concepts and skills you’ll learn include:

  • Importance of business and financial acumen.
  • 4-part model to enhance business and financial acumen, and how to use it.  Practice using the model to analyze key initiatives, and develop an action plan.
  • 5 actions to strengthen your business and financial acumen.
  • How to speak the Language of Power™ to demonstrate your business and financial acumen.

Following this session, you’ll be prepared to use the model to analyze your company's financial reporting, and the rationale driving new initiatives and/or major changes. You’ll be ready to use the model to align your teams' activities and metrics to key corporate outcomes. You’ll understand how to use the model to craft the business case for your ideas and decisions.

Stepping Up Your Career Power: Growing Your Personal Brand, Maximizing Your Influence
Speaker: John Izzo
Competencies: Building Networks, Coaching and Mentoring

For many people growing their career and growing their influence happens more by accident than by intention. In this session, you’ll gain navigational skills to truly step up your career power and take your career to new levels.

Dr. John Izzo has helped thousands of leaders take their careers to new levels through greater intentionality.  He is known for his compelling storytelling and practical takeaways.

In this inspiring and practical session, John Izzo helps you explore:

  • Qualities that make it more likely you will be promoted—and less likely to be derailed.
  • Becoming more intentional about your career goals and trajectory.
  • Enhancing your self-awareness, and using feedback to drive your performance and manage your personal brand.
  • Proven techniques for increasing your personal engagement and resiliency.
  • How to manage your personal brand at work and to grow that brand.
  • The importance of sponsorship and mentorship—and how to get others to advocate for your career success.
  • Identifying your current career goals and how to make progress towards those aspirations.

Dr. John Izzo combines hard-hitting research, practical ideas grounded in “how,” and powerful stories—to help you find the greatness within you.

4:00 pm – 5:30 pm
Talent for Keeps: How to Attract, Retain, and Engage Top Performers
Speaker: Michael Staver
Competencies: Driving for Results, Building High Performing Teams

Michael Staver notes that to be successful now and in the future, companies need to recruit and develop forward-thinking, creative, engaged, and passionate people. Many companies’ design or purchase platforms they think will meet their talent objectives.

The problem is that systems and processes don’t engage and retain top talent. People join companies—but they leave managers.  Talented people stay because they are engaged by authentic and courageous leaders.

In this session you will learn:

  • How authentic and courageous leaders engage people and develop engaged teams.
  • The three critical elements to engaging talent and how to enhance them
  • The most important traits of high performance cultures and how to develop them
  • How to clearly provide leader behavior that meets the needs of your direct reports
  • The proven 3 step process to build a high-performance culture that brings out the best in individuals, fosters a unified spirit—and retains talent.

In this fast-paced, fun and interactive session, Michael Staver will stretch and challenge your thinking with his refreshing honesty.  Learn how to retain top performers and get the business results you want!

Think Like a CEO: Enhance and Demonstrate Business and Financial Acumen
Speaker: Susan Conlantuono
Competencies: Business and Financial Acumen, Driving For Results

Business acumen is utterly essential for career advancement.  Many women believe they have it—yet aren’t perceived as having it.

Come learn the four core elements of business and financial acumen, how to use them, and actions you can take to develop and demonstrate your business and financial acumen.

This engaging session is led by Susan Colantuono, an internationally known expert on women's leadership development, gender dynamics and hidden gender bias. 

The practical concepts and skills you’ll learn include:

  • Importance of business and financial acumen.
  • 4-part model to enhance business and financial acumen, and how to use it.  Practice using the model to analyze key initiatives, and develop an action plan.
  • 5 actions to strengthen your business and financial acumen.
  • How to speak the Language of Power™ to demonstrate your business and financial acumen.

Following this session, you’ll be prepared to use the model to analyze your company's financial reporting, and the rationale driving new initiatives and/or major changes. You’ll be ready to use the model to align your teams' activities and metrics to key corporate outcomes. You’ll understand how to use the model to craft the business case for your ideas and decisions.

Stepping Up Your Career Power: Growing Your Personal Brand, Maximizing Your Influence
Speaker: John Izzo
Competencies: Building Networks, Coaching and Mentoring

For many people growing their career and growing their influence happens more by accident than by intention. In this session, you’ll gain navigational skills to truly step up your career power and take your career to new levels.

Dr. John Izzo has helped thousands of leaders take their careers to new levels through greater intentionality. He is known for his compelling storytelling and practical takeaways.

In this inspiring and practical session, John Izzo helps you explore:

  • Qualities that make it more likely you will be promoted—and less likely to be derailed.
  • Becoming more intentional about your career goals and trajectory.
  • Enhancing your self-awareness, and using feedback to drive your performance and manage your personal brand.
  • Proven techniques for increasing your personal engagement and resiliency.
  • How to manage your personal brand at work and to grow that brand.
  • The importance of sponsorship and mentorship—and how to get others to advocate for your career success.
  • Identifying your current career goals and how to make progress towards those aspirations.

Dr. John Izzo combines hard-hitting research, practical ideas grounded in “how,” and powerful stories—to help you find the greatness within you.

Wednesday, March 11, 2015

8:30 – 10:15am
Communities of Interest Educational Sessions

10:30 am – 12:00 pm
General Session

 

News Updates

Dynamic Roster of Foodservice Industry CEOs and World Renowned Speakers To Keynote the 2015 Women’s Foodservice Forum Annual Leadership Development Conference
Dallas, TX ( February 4, 2015) – The Women’s Foodservice Forum (WFF) announced today that industry icons Buffalo Wild Wings CEO Sally Smith, Coca-Cola Chairman and CEO Muhtar Kent and McDonald’s CEO Don Thompson will keynote the 2015 WFF Annual Leadership Development Conference to be held on March 8-11, 2015 at the Orlando World Center Marriott in Orlando, Florida. The lineup of renowned thought leaders will also include best-selling author Daniel Pink and long-distance swimmer Diana Nyad.

This year’s theme is “Changing the Face of Leadership” and marks the culmination of a year-long celebration of WFF’s 25 year anniversary.  “It’s amazing that WFF emerged out of the vision of 14 women who came together to discuss the state of women in foodservice 25 years ago and has blossomed into meeting the needs of our industry’s companies and thousands of individuals on an annual basis,” said Hattie Hill, WFF president and chief executive officer. “We expect nearly 3,000 women and men ranging from emerging leaders to mid-level, senior and C-suite executives in the foodservice industry from across the United States and Canada to attend this year’s conference.”

The three-day event delivers best-in-class content, builds meaningful and strategic industry connections and develops core leadership competencies. In addition to dynamic keynote addresses, there will be numerous educational sessions on topics ranging from strategic thinking to increasing employee engagement to the art of leadership storytelling.

“I’m pleased to be part of an organization that is focused on helping diverse talent not only understand what is possible in our industry, but also build the competencies needed to create strong careers, great businesses and a pipeline of ready talent,” said Kat Cole, WFF’s 2015 board chair and president of Cinnabon, Inc. “As WFF embarks on the next 25 years, we will continue to help foodservice-related companies and professionals maximize their success in elevating and retaining women leaders and strengthening the business and leadership capabilities of diverse talent. As part of one of the largest industries in the country employing more than 13.5 million people, we have an opportunity and an obligation to build diverse talent, drive top performance and be an industry of choice for generations to come—WFF will be a catalyst in that effort.”

“We are pleased that Brinker International, Inc., The Coca-Cola Company, PepsiCo and Sysco Corporation are among the top supporters of the 2015 WFF Annual Leadership Development Conference and are committed to our mission of advancing women leaders in our industry,” stated Hill.

Registration Opens for WFF 2015 Annual Leadership Development Conference
Dallas (October 15, 2014) – Registration is now open for the WFF (Women’s Foodservice Forum) 2015 Annual Leadership Development Conference. This year’s conference will be held at the Orlando World Center Marriott in Orlando, FL. March 8 – 11, 2015.

Sold out last year with record-breaking attendance (3000+), this year’s event is sure to be as memorable. Make plans today for your team to attend and receive premier leadership development paired with the only industry networking opportunity of its kind. The 2015 WFF Annual Leadership Development Conference will focus on elevating the foodservice industry, advancing organizations and developing leaders. Attendees will be inspired by key note speakers and go home with actionable insight learned in first-class breakout sessions to share with their teams and implement in their own careers.

To ensure that you don’t miss out, register today!